Frequently Asked Questions

What is the difference between TagMatiks AT and TagMatiks AT Lite?

TagMatiks AT is an enterprise solution and include both a cloud based portal as well as mobility applications. It includes extensive analytics and reporting features. On the other hand, TagMatiks AT Lite is an all-in-one application designed to make it easy to start an RFID based asset tracking project.

How many readers can be used with TagMatiks AT Lite?

TagMatiks AT Lite can be used with a single RFID handheld or reader. If you require more than that, we recommend using TagMatiks AT Enterprise.

Can I use TagMatiks AT Lite without Internet?

Yes, after installation, most features in TagMatiks AT Lite can be used without internet or cellular connection. Some features such as creating a help ticket may require connection.

What is the maximum number of assets recommended for TagMatiks AT Lite before upgrading?

There is no application limits (you can purchase additional assets per your use case) but we recommend that after 5,000 you consider using TagMatiks AT Enterprise.

Are Deleted Assets Considered When Calculating Asset Limits?

No, only active assets are considered.

Can I Migrate My License to Another Smart Device?

Yes, using the Bronze, Silver or Gold Editions, the Backup and Restore features can be used to automatically migrate the license to another smart device. Please note that this feature does require online connectivity.

What are the benefits of using TagMatiks AT Lite?

TagMatiks AT Lite provides several benefits including improved asset tracking, reduce asset loss and increased efficiency and productivity. It is available in Multiple Language as well. What’s great is that there is a free edition of TagMatiks Lite can be used up to 99 assets at no cost.

What types of assets can be tracked with TagMatiks AT Lite?

TagMatiks AT Lite supports a wide range of assets, including tools, equipment, machinery, uniforms, inventory, and other valuable assets.

Does TagMatiks AT Lite Supports UHF (RAIN) RFID?

Yes, TagMatiks AT Lite supports RAIN RFID technology and allows users to track and manage assets using RAIN RFID tags and readers. Please see our Blog RAIN RFID

How to set up and use TagMatiks AT Lite?

TagMatiks AT Lite is designed to be easy to set up and use. The system is also scalable, allowing businesses to start with a small number of assets and expand the system as it grows. Please visit TagMatiks AT Lite for setting up the basics.

Can I Run TagMatiks AT Lite on my smart phone?

Yes, TagMatiks AT Lite is available for smart phone (iOS and Android) along with Windows. Please download directly from the Apple App Store or Google Play Store by clicking the links or by searching "TagMatiks AT Lite"

What OS version is required to install and use TagMatiks AT Lite?

Required OS version for Android should be 6.0 and above and for iOS should be 11.0 and above.

My RFID device is not getting detected with TagMatiks AT Lite?

It may happen because of a similar application/default app running in background. Please try closing all the other apps & then use TagMatiks AT Lite. You can either visit our website TagMatiks AT Lite Select your RFID reader and see “Setting Up Your RFID Device” under getting Started section.

Can TagMatiks AT Lite integrate with other systems?

TagMatiks AT Lite is a lighter version to start your RFID Project. We would recommend TagMatiks AT Enterprise version which has the capability of integration with other systems, including ERP systems and provides a more comprehensive asset tracking solution.

How can I change my Email Account in TagMatiks AT Lite?

Please reach out to us mentioning your existing email account. We will help you migrate to a new email.

I am having issue in login into my TagMatiks AT Lite Account?

Please ensure your registered email address is working & follow the link below to set up the account.Creating an Account

What type of resources is available for TagMatiks AT Lite?

TagMatiks AT Lite provides online resources in form of Videos, Quick Start Guides and Articles on Tagmatiks AT Lite

What are the hardware requirements for TagMatiks AT Lite?

TagMatiks AT Lite requires RFID readers and tags to be used in its fullest form. The system is compatible with a wide range of RFID readers, including handheld and fixed readers. We do support most leading RFID hardware handhelds and as well as select fixed RFID readers.

What industries can benefit from using TagMatiks AT Lite?

TagMatiks AT Lite can be used in a wide range of industries, including manufacturing, oil & gas , healthcare, hospitality, retail and many more.

Does TagMatiks AT Lite provide analytics and reporting?

Yes, TagMatiks AT Lite provides analytics and reporting features that enable users to generate reports on assets, Transactions, inventory, utilization and more. Please see the article here for more details: Reports Overview For more analytical, customized, and various reports we would recommend using our enterprise version, TagMatiks AT Enterprise.

Does TagMatiks AT Lite provide alerts and notifications?

Yes, TagMatiks AT Lite provides alerts and notifications based on the configuration like Checkout Default Due Days or warn after utilization count of an asset. Please see the article here for more details: about configuration settings.Configurations Overview

Can TagMatiks AT Lite be used to track assets across multiple locations?

We recommend TagMatiks AT Enterprise if you would like to track across multiple locations.

What types of RFID tags are compatible with TagMatiks AT Lite?

TagMatiks AT Lite is compatible with a wide range of RFID tags. The system supports tags operating on the UHF frequency band (RAIN RFID) which is commonly used for asset tracking applications.

Can TagMatiks AT Lite be used to track rental assets?

Yes, TagMatiks AT Lite can be used to track rental assets, such as construction equipment and vehicles. The system provides the transaction details of the asset and enables rental companies to optimize their operations and improve customer satisfaction.

Can I create custom fields as per my business requirements?

Yes, TagMatiks AT Lite provides you the option to create custom fields in the Bronze editions and higher. Please follow the link below to get more details under the Key Features: TagMatiks RFID Software Platform Pricing and Packages

Can TagMatiks AT Lite be used to track high-value assets?

Yes, TagMatiks AT Lite can be used to track high-value assets, such as medical devices, IT equipment, industrial machinery, Hospital assets, Linen, retail industry assets, logistics, construction equipment and many others.

Can I Encode or Print my Tags using TagMatiks AT Lite?

Yes, both are possible once you enable these options under configuration settings. Please see the article here for more details. Configurations Overview

Can I take the backup of the Data in one device and restore the same data in another device?

Yes, using the Bronze, Silver or Gold Editions, the Backup and Restore features can be used to automatically migrate the license to another mobile device or windows. Please note this feature does require online connectivity. You can visit Tagmatiks AT Lite Go to Troubleshooting section and choose the Topic “Migrating to a New Device”. Please see the article here for more details. Backup & Restore