This article describes common problems you may encounter using Chainway C72 RFID device and helps you to resolve them.
The possible issues are
If the Region is not configured on the reader, we need to configure the reader for scanning the Tags using the Chainway C72 Reader.
We have an option to configure the region for Chainway C72 Reader by using our TagMatiks AT Lite Application.
1. Open TagMatiks AT Lite and login onto it.
2. On the Home Page, click on the Settings Icon (at the bottom right side of screen); as shown below image.
3. Click Manage Reader option to see the list of readers.
4. Select the Connected Chainway C72 Reader from the reader List page and it navigates to the Reader Settings Page.
5. Click configure region from the reader’s Settings Menu
6. Select the region from their list and set the frequency and then click back to save the reader region.
7. Once Configured the Region, Reader is automatically connected to the Application.
If the Bluetooth is turned off, Chainway C72 Reader will not connect with our applications. So we need to turn on the bluetooth in device settings. Open the TagMatiks AT Lite after turning on the Bluetooth in Device settings, Reader should automatically connect with our TagMatiks AT Lite Application. We can find the Reader Connection status by following the below steps.
1. Open TagMatiks AT Lite and login onto it.
2. On the Home Page, click on the Settings Icon (at the bottom right side of screen); as shown below image
3. Click Manage Readers and we can view the Reader status as shown in the below image
If the Reader is already connected with another application, the system does not allow to pair the reader with TagMatiks AT Lite. We need to close or terminate the connected application.
Open the TagMatiks AT Lite application and login onto it after disconnecting the reader from other applications, Reader should automatically connect with the application.
In TagMatiks AT Lite, first ensure the configuration settings are in sync with the RFID tags.
1. Click on the Settings Tab and then click on the "Configurations" under "Admin Settings"
2. Please click on "Asset Configuration".
3. A new window will open, where you can see tabs for Tagging Options, EPC Data and Other Memory Banks as shown below:
4. To modify the behavior of associating RFID tags to assets; read the article named configuration"Configured Overview"
5. Once the tag format configuration is properly saved; go to the "Home" page.
6. Press the "Inventory" button - on the bottom left-hand side of the application.
7. Then a new window will open, named: "Inventory."
8. For taking the inventory, click on a location. For example, the location is selected is “CBE1”
9. Press the trigger button on the Chainway C72 Reader device; TagMatiks AT Lite application will start reading the RFID tags. Please refer below image:
10. Once the “Scan” button is pressed; then the “RFID” LED starts flashing.
11. This means the Chainway C72 Reader is in polling state and reading the tags. Same can be seen in the application window. Refer below image.
12. Once you press the trigger button for “Stop”; Chainway C72 Reader will stop reading the tags.
13. To check the scanned items, tap on the Matched Asset(s), read tags will populate on the application window, as shown in below image.
