TagMatiks AT Lite - Android Help

Troubleshooting Your RFID Reader - CSL CS108

 
Summary

This article describes common problems you may encounter using the CS108 RFID device and helps you to resolve them.

The possible issues are:

  • CS108 Device is not getting ON / OFF
  • CS108 Device is not connected with TagMatiks AT Lite application
  • CS108 Device is connected to another Android/iOS device
  • RFID Tags are not getting read in TagMatiks AT Lite application
  • CS108 Device is not Charging
  • CS108 Device is connected to another Android/iOS device
A. Switching ON & OFF CS108 Device

I. Switching ON the CS108 Device

1. Press the Main Power button continuously for 3 seconds only.

2. Then its LED lights up GREEN meaning power is on.

Figure 1: Turn ON CSL CS108 Reader

II. Switching OFF the CS108 Device

1. To switch off when the CS108 device is on, press the Main Power button continuously for 3 seconds only.

2. Then its GREEN LED light is off, means CS108 device is power off.

Figure 2: Turn OFF CSL CS108 Reader
B. CS108 Device is not connected with TagMatiks AT Lite application

Immediate after when CS108 device is power on, the “Bluetooth Pairing” LED light will automatically start flashing Blue – this indicates that CS108 device is now in discoverable mode and ready to pair with a nearby Android device.

Figure 03: Bluetooth Pairing With Reader

NOTE: The CS108 uses only the Bluetooth Low Energy protocol, therefore Android devices must have Bluetooth 4.0/4.1/4.2 to be able to connect to the CS108.

On the right-hand side of CS108 device; all lights will be Off; as shown below

Figure 04: Bluetooth Pairing With Reader

1. Open the TagMatiks AT Lite application and login into it.

2. On the Home Page, click on the Settings Icon (at the bottom right side of screen); as shown below [Figure 05]

3. To make the connection with CS108 reader; press “Manage Reader” button - on the left-hand side of application (highlighted in red color).

Figure 05: Home Page
Figure 06: Click Manage Reader

NOTE: Make sure the Android device’s Bluetooth is on.

4. Then multiple reader options will come on the display.

5. Select “CSL RFID Readers” (highlighted in red).

6. Then a new window will open, named: “Readers List.”

7. Bring CS108 reader close to Android device.

8. Application will show the discoverable reader’s name; as shown below:

Figure 07: Click CSL RFID Readers
Figure 08: Reader Name with MAC Address

09. The reader’s name will be “CS108ReaderXXXXXX”; where “XXXXX” is the last six values of the device's serial number.

10. In the above image, the value “B05BCC” is the last six values of device’s serial no.

11. The MAC address of the CSL device is also reflecting. Here the device’s MAC address is: 7C:01:03:F7:6D:E6

NOTE:

When no CS108 RFID reader is there nearby the Android device
OR
If the Bluetooth of CS108 reader is Off
OR
CS108 Reader is not in pairing mode.
OR
CS108 Reader is already paired with another iOS/Android device.

then TagMatiks AT Lite application will show “No Available Readers.” Refer below image.

Figure 09: No Available Reader

12. Now press on the available Reader name.

13. Once you press on the reader's name, then the application will start making a connection with that CS108 device.

14. On successful connection, an acknowledgment/pop window will come – stating that” CS108ReaderB05BCC has connected successfully”; refer below image:

Figure 10: Click Available Reader Name
Figure 11: CSL 108 Reader Connected

15. Application will also fetch the Serial number of the connected device and show it along with the reader’s name; as shown in above image.

NOTE: The TagMatiks AT Lite Application directly searches and pairs with CS108. There is no need to first pair with the CS108 via the normal Bluetooth connection.

C. CS108 Device is connected to another Android/iOS device

 

If the CS108 device is “ON” but couldn’t connect to the Android device. Then there is a possibility that the CS108 device is already paired & connected to another iOS/Android device. To check the same, please follow following steps

CS108 device LED status check

1. Check the status of the “Bluetooth Pairing” LED light.

2. If it is solid blue; means CS108 device is already in paired with another Android/iOS device; as shown in below image:

Figure 12: Bluetooth Pairing Status

3. Else “Bluetooth Pairing” LED light is flashing Blue – this shows that CS108 device is now in discoverable mode and ready to pair with a nearby Android device.

II. On TagMatiks AT Lite Application: CS108 Reader check:

1. Press the “Manage Reader” button - on the left-hand side of the application (highlighted in red color).

NOTE: Make sure the Android device’s Bluetooth is on.

2. Select “CSL RFID Readers” (highlighted in red).

Figure 13: Select Manage Reader
Figure 14: Click CSL 108 Reader

3. Then a new window will open, named: “Readers List.”

4. If no reader comes/reflects in the reader list.

5. This means:

Either no CS108 RFID reader is there nearby the Android device OR CS108 Reader is already paired with another iOS/Android device.

then TagMatiks AT Lite application will show “No Available Readers.” Refer below image.

Figure 15: No Available Reader
D. RFID Tags are not getting read in TagMatiks AT Lite application

In the TagMatiks AT Lite Application, please first ensure the configuration settings are in sync with the RFID tags.

1. Please click on the Settings Tab and then click on the “Configurations” under “Admin Settings”

2. Please click on “Asset Configuration”.

3. A new window will open, where you can see tabs for Tagging Options, EPC Data and Other Memory Banks. As shown below:

Figure 16: Asset Tag Format Configuration

4. To modify the behaviour of associating RFID tags to assets; please read the article named:"Configured Overview"

5. Once the tag format configuration is properly saved; go to the “Home” page.

6. Press the “Inventory” button - on the bottom left-hand side of the application.

7. Then a new window will open, named: “Inventory.”

8. For taking the inventory, click on a location. For example, the location is selected is “Demo_Location”

Figure 17: Home Page
Figure 18: Select Inventory Location

9. Press the trigger button on the CS108 device; TagMatiks AT Lite application will start reading the RFID tags. Please refer below image:

10. Once the “Scan” button is pressed; then the “RFID” LED starts flashing.

11. This means the CS108 reader is in polling state and reading the tags. Same can be seen in the application window. Refer above image.

12. Once you press the trigger button for “Stop”; CS108 reader will stop reading the tags.

13. To check the scanned items, tap on the Matched Asset(s), read tags will populate on the application window, as shown in below image.

Figure 19: Scan Inventory Tags
Figure 20: Scanned Tags - Matched
E. CS108 Device is not charging

The CS108 can be directly charged by inserting a USB cable with the following plugs:

  • i. USB Type C plug on one side
  • ii. USB Type A plug on the other side
  • iii. The above Type A plug connects to a USB charger with the traditional Type A socket. The charger can be 1A or 2A.
Figure 21: USB Charger - CSL Reader

Please check the cable and insert it properly inside the charging slot.

LEDs will light up:

“Ext. Power” LED: Green LED. Whenever the CS108 is connected to an external power supply, this Green LED will light up.

Figure 22: Bluetooth Power OFF

“Charging” LED: Red LED. When the battery is heavily drained, this red LED will be bright. When the battery is completely recharged, this red LED will be very dim.

Figure 23: CSL108 Reader Function

NOTE: Do not be alarmed if you connect the USB cable and this LED is very dim. It just means the battery is fully charged