This article describes common problems you may encounter using TSL 1128, 1153, 1166, 2128, 2166 RFID devices and helps you to resolve them. The example below uses the TSL 2128 but steps are similar for the other devices listed in this article.
The possible issues are:
Switching ON the TSL 2128 Device:
1. Press the trigger button once.
2. Then its LED light up GREEN along with beep; means power is on
Switching OFF the TSL 2128 Device:
The TSL 2128P reader powers off automatically when no longer connected to any device and idle.
Immediately after when TSL-2128 device is power on, the “Bluetooth Status” LED light will automatically start flashing Blue – this indicates that TSL-2128 device is now in discoverable mode and ready to pair with a nearby iOS device
NOTE: The TSL 2128 uses only the Bluetooth Low Energy protocol, therefore iOS devices must have Bluetooth 4.0/4.1/4.2 to be able to connect to the TSL 2128.
1. Open the TagMatiks AT Lite application and login into it.
2. On the Home Page, click on the Settings Icon (at the bottom right side of screen); as shown below [figure 03]
3. To make the connection with TSL 2128 reader; press “Manage Reader” button - on the left-hand side of the application (highlighted in red color).
NOTE: Make sure the iOS device’s Bluetooth must be on.
4. Then multiple reader options will come on the display.
5. Select “TSL RFID Readers” (highlighted in red).
6. Then a new window will open, named: “Readers List.”
7. Bring TSL 2128 reader close to iOS device.
8. Application will show the discoverable reader’s name; as shown below [Figure 06]
9. The reader’s name will be “1153-XXXXXX”; where “XXXXXX” is the six-digit value of device serial number.
10. E.g. In the above image, the value “000331” is the device serial number.
NOTE:
When no TSL 2128 RFID reader is there nearby the iOS device
OR
If the Bluetooth of TSL 2128 reader is Off
OR
TSL 2128 Reader is not in pairing mode.
OR
TSL 2128 Reader is already paired with another iOS/Android device.
then TagMatiks AT Lite application will show “No Available Readers.” Refer below image.
11. Now press on the available Reader name.
12. Once you press on the reader's name, then the application will start making a connection with that TSL 2128 device.
13. On successful connection, an acknowledgment/pop window will come - stating that "1153P-030231 has connected successfully", refer below image [figure 09]
14. Application will also fetch the Serial number of connected device and show it along with the reader's name, as shown in above image.[figure 09]
If the TSL 2128 device is “ON” but couldn’t connect to the iOS device. Then there is a possibility that the TSL 2128 device is already paired & connected to another iOS/Android device. To check the same, please follow following steps
I. TSL 2128 device LED status check
1. Check the status of the “Bluetooth Status” LED light.
2. If it is solid blue; means TSL 2128 device is already in paired with another iOS/Android device; as shown in below image:
3. Else “Bluetooth Pairing” LED light is flashing Blue – this shows that TSL -2128 device is now in discoverable mode and ready to pair with a nearby iOS device.
II. On TagMatiks AT Lite Application: TSL 2128 Reader check
1. Press the “Manage Reader” button - on the left-hand side of application (highlighted in red color).
2. Select “TSL RFID Readers” (highlighted in red).
NOTE: Make sure the iOS device’s Bluetooth must be on.
3. Then a new window will open, named: “Readers List.”
4. If no reader comes/reflects in the reader list.
5. This means:
Either no TSL 2128 RFID reader is there nearby the iOS device OR TSL 2128 Reader is already paired with another iOS/Android device.
then TagMatiks AT Lite application will show “No Available Readers.” Refer above image.
In the TagMatiks AT Lite Application, please first ensure the configuration settings are in sync with the RFID tags.
1. Please click on the Settings Tab and then click on the “Configuration” under “Admin Settings”
2. Please click on “Asset Tag Format Configuration” under Asset Tag Format
3. A new window will open, where you can see tabs for Tagging Options, EPC Data and Other Memory Banks. As shown below:
4. To modify the behaviour of associating RFID tags to assets; please read the article named:"Configuration Overview"
5. Once the tag format configuration is properly saved; go to “Home” page.
6. Press the “Inventory” button - on the bottom left-hand side of the application.
7. Then a new window will open, named: “Inventory.”
8. For taking the inventory, click on any location; for example, in this image, the location “San Francisco is used.
9. Press the trigger button on the TSL 2128 device; TagMatiks AT Lite application will start reading the RFID tags. Please refer below image [Figure 17]
10. This means the TSL 2128 reader is in polling state and reading the tags. Same can be seen in the application window. Refer below image [Figure 17].
11. Once you Press the button for "Stop", TSL 2128 reader will stop reading the tags.
12. As a result, the read tags will populate on the application window, as shown in below image [Figure 18].
NOTE: The reading start/ stop can also be controlled with the “Trigger” button of the TSL 2128 Sled.
